FAQs

My main office is in King's Cross, central London, just five minutes walk from King's Cross station. I am easy to reach from all parts of London and outer London. I also see clients online by Zoom or Google Meet.

Most people come for between two and eight sessions.

For some challenges it is easier to suggest how many sessions you will need. For smoking cessation, my programme (as outlined here) is for two sessions. 

Some phobias require only a single session or just a couple of sessions. Some other phobias require a few more sessions. For example, often fear of flying requires two or three sessions. It really depends on your circumstances and the background to your phobia.

Overeating and weight loss: Food is something we all need and its roots in childhood can be complex. As such, I normally work in blocks of six sessions. Changes around your relationship with food often need several sessions. (Click here for more details)

For reducing alcohol, drug use, or other compulsive or addictive patterns, I will normally work in blocks of four and six sessions. For Sessions for alcohol reduction, click here.

I do not lock you into booking sessions you do not need. In general we decide as we go along how many session will be required. Normally you, as the client, as able to gauge if you have received what you need or if you would like to continue coming for more sessions. It is common that some clients do return a year or so later for some extra or ‘top up’ sessions.

I wish I could! I think some people think that hypnotherapy is like a magic wand and I will miraculously remove whatever problems they may have. I wish it was that simple. Hypnotherapy is very powerful, however I cannot automatically guarantee success.

This is because you will need to do some work too. I give you tools and I work very hard to help you see things differently and gain resources. However all the great changes you wish to see must be carried out by you. You are responsible for your decisions, choices and mindset.

However, if you book a package of sessions, I try to arrange your programme so that success, will hopefully result.

Though I cannot promise results, I feel confident that for some packages, you will benefit greatly. Therefore I offer a refund guarantee. You will see this on some programmes outlined on this website. In those cases, I am confident that if you attend sessions and carry out all assignments set, you will see benefits from sessions. 

When you book a session it is for 50 minutes. This means that I will set aside this time for you and will be totally available for that time. You have paid for my time. If you come late, no matter what the reason, I cannot make any promises that we will be able to go beyond your agreed session time. I do not give refunds when you are late. 

Sometimes coming late is unavoidable, should there be train delays, traffic or unavoidable holdups. If you anticipate there could be delays, ensure you leave enough time. It's better to be a few minutes early than a few minutes late.

If you need to cancel a session, you need to give more than 48 hours notice to have a full refund.

Terms and conditions of how sessions are run will be set out in your ‘Working Agreement’ document. This document you will be emailed after you book your first session. I am always happy to discuss this contract and make changes to suit your needs.

You may cancel a session you have booked. However please note that there is a 48 hour cancellation policy.

This means that you will be charged for a session should you cancel less than 48 hours before the start time of the session. 

If you have booked a Smoking Cessation Programme and attended one session, there is no refund for the second session. You will have that session as a ‘credit’ which you can use for a future session, or gift to a friend to use in your place.

If you have paid for a package of sessions and not attended all those sessions, cancelling will mean you are no longer entitled to the discount rate. For example, if you book six sessions at a rate of £540. If after two sessions you wish to cancel, you will be charged the regular session fee for sessions, which is £110. Your refund will be £540 minus £220 for two regular priced sessions. 

I offer a free initial consultation, by phone, before you agree to sessions. 

This consultation is for about 15 minutes. You can use the time to explain more about what you wish to work on. It is also a space for you to ask any questions you have. You are under no obligation whatsoever to carry on with sessions after the consultation, if you do not wish to.

If you wish to proceed with sessions, you can book a package, which will have a discounted rate. You can also book individual sessions too. This means that you may indeed book a single ‘taster’ session and following this, decide whether to continue. 

Single sessions work out more expensive that sessions booked as part of a package. If, after a first session, you opt to buy a package, then that first session can, in some circumstances, count as the first of a package and gain retrospectively the discounted rate. 

An exception is my smoking programme. This can only be purchased as a complete package and not as single ‘pay as go’ sessions.

I see clients via Zoom or Google Meet and occasionally by WhatsApp video call. Online therapy is convenient and in some cases certainly just as effective as face to face sessions. I frequently will see people who live abroad or outside of London online.   

I am flexible and try to accommodate as much as possible. Please be in touch to discuss any questions you have about how sessions run.

Individual sessions can be booked for a fee of £120.

Smoking Cessation: £295 (Click for more details)

Packages

You can book an individual session and then choose to make that individual session the first of a package of sessions, thereby gaining the package rate.

Package rates for all therapy treatments: 

Three Sessions: £330

Four Sessions: £400

Six Sessions: £570

Six Sessions of IBS Gut directed hypnotherapy including hypnosis audios: £690

Please see relevant website pages for more details or simply send an email today and book an initial session or to arrange a free initial phone consultation if you have further questions. 

I totally understand that sessions do cost and paying upfront for sessions can be difficult. 

For individually booked sessions, you will need to pay in full before or at your session.

Smoking cessation sessions can be paid in two installments. You will need to pay at least £150 before your first session. Normally the remainder will be paid within two weeks, in one payment. We will establish very clearly when and how much your payment plan is. This agreement will be by email or on paper, so that our agreement is recorded.

If you book a package of sessions, you can pay in installments. However, in general, you will pay at least £120 before your first session. The remainder will normally be paid, in full, before your last package session. If you require a longer period to pay, please be in touch to discuss your needs. 

We will establish very clearly when and how much your payment plan is. This will be by email or on paper so that our agreement is clear and recorded. 

Sessions are confidential. I send each new client a 'Working Agreement' contract, which I ask you to agree to. This sets out clearly how sessions are run and the resposnsibilities for client and therapist.

Confidentiality is extremely important for trust and for sessions to be a place where you feel safe to talk about anything at all. I will not share anything you say with anyone else. You should feel free to talk openly. Sessions can feel like a haven, a safe space to be honest.

There are two scenarios in which I may share information about you. The first is if I should consult a colleague or supervisor to ask their advice about how best to help you. In this situation I will not use your name and will change some details to ensure your identity is kept confidential.

The other scenarios which are relevant are:

• if I feel that you may harm yourself or others.
• if you talk (boast) about committing or intending to commit a serious crime. 

Unless it is an emergency, I will always discuss with you first before speaking to someone else about you. You should feel confident about how sessions work and not feel any need to hold back on anything you wish to say. Please ask me any questions about this, so it is clear.